AmeriCommerce Review: Complete Ecommerce Platform Guide

Can one ecommerce platform handle multiple online stores for under $25 a month?

This review looks at AmeriCommerce, launched in 2005 by Stefan Barlow, Ed Sturrock, and Charlie Cooper. It now supports over 5,000 stores and has handled more than $4 billion in sales.

AmeriCommerce is unique in the ecommerce world. It lets merchants manage many stores from one place. It also has features like one-page checkout and Facebook shop integration.

In 2017, AmeriCommerce became independent. This move allowed it to focus on what merchants really need. It offers digital storefront management for $24.95 a month, with a 14-day trial.

This guide covers everything about AmeriCommerce. We look at pricing, design tools, payment options, and how well it performs. It helps you see if AmeriCommerce is right for your business.

Key Takeaways

  • AmeriCommerce powers over 5,000 online stores with $4+ billion in total sales.
  • Entry-level pricing starts at $24.95 per month with a 14-day free trial.
  • Multistore management allows control of multiple storefronts from one admin console.
  • Platform includes built-in Facebook shop integration and one-page checkout.
  • Company regained independence in 2017 to focus on merchant-centric features.
  • Offers complete B2B capabilities, including wholesale pricing and quote systems.

What is AmeriCommerce by Cart.com?

AmeriCommerce by Cart.com is a top-notch ecommerce software for online businesses of all sizes. It offers key tools and advanced features to help merchants grow their digital stores. This unified solution connects sales channels, inventory, and marketing in one place.

Company History and Background

Founded in 2005 by three ecommerce experts, AmeriCommerce started with a focus on merchant needs. In 2014, Capital One bought the platform and renamed it Spark Pay. By 2017, it became an independent company again, based in Texas. This change allowed it to focus more on modern business needs.

Current Position in the Ecommerce Market

Now, AmeriCommerce by Cart.com is a key player in the ecommerce world. It’s known for its strong B2B features and retail capabilities. Its architecture supports managing multiple stores from one dashboard, appealing to businesses with many brands or products.

Key Statistics and User Base

Today, over 5,000 online businesses use AmeriCommerce by Cart.com across different sectors. Famous names like World Series of Poker and USA Hockey are among its clients. The platform has helped over $4 billion in sales, showing it’s reliable for all business sizes.

Platform Features and Capabilities

The AmeriCommerce platform offers a wide range of tools for today’s merchants. It goes beyond basic online store solutions. It gives merchants the power to manage complex operations smoothly.

The platform doesn’t need third-party plugins. It works well for both B2C and B2B sales models.

Multi-Store Management

Merchants can run multiple stores from one dashboard. Each store costs $39 a month. This lets businesses have different brands and settings.

It’s great for targeting different markets without using many platforms.

Omnichannel Selling Options

Multichannel selling reaches customers everywhere. The platform’s design lets sales happen on blogs, social networks, and big marketplaces. It works with Amazon, eBay, Google Shopping, Facebook, Bing, and Rakuten.

This creates a unified shopping experience across all channels.

Inventory Management System

Stock levels are always up to date across all channels. The system automates rules for pricing, shipping, and handling visitors. This stops overselling and keeps product info consistent.

Built-in Marketing Tools

Marketing tools include drip email campaigns and customer rewards. Blog functionality lets you add products to articles. Abandoned cart recovery sends emails with special offers to help recover lost sales.

Store Design and Customization

Creating a great digital storefront solution begins with the right design tools. Cart.com software offers merchants a lot of control over their store’s look. It has many customization options, from ready-made templates to advanced code editing for experts.

Available Themes and Templates

The software comes with 65 free themes that work on all devices. Each theme is mobile-ready, adjusting to smartphones, tablets, and desktops. Merchants can pick from these to match their brand.

The theme library has many styles for different industries:

  • Modern minimalist layouts for fashion retailers
  • Product-focused designs for electronics stores
  • Classic layouts for professional services
  • Bold templates for creative businesses

Drag-and-Drop Design Tools

The platform makes building stores easy with drag-and-drop tools. Merchants can add logos and homepage elements without coding. This makes Cart.com software easy for everyone to use.

HTML and CSS Editor Access

For those who know coding, there’s full HTML and CSS editor access. This lets merchants change every design element. They can make site-wide changes or tweak specific pages.

Mobile-Responsive Design Options

Every theme adjusts to different screen sizes for a great shopping experience. The responsive design works well with the platform’s customer relationship management tools. This means customers have a smooth shopping experience on any device.

AmeriCommerce Review: User Experience and Interface

The user experience of this e-commerce platform is key to daily success. AmeriCommerce offers a rich interface that balances lots of features with ease of use. Knowing how to navigate and manage the platform is essential for getting the most out of it.

Dashboard Navigation

The AmeriCommerce dashboard is the main spot for managing your digital storefront builder. You need to keep your original signup email for backend access. The design is multitasking, showing many options and data at once.

This retail management system organizes features well, but it can feel too much at first. You need to pay close attention to find everything. For example, the app store isn’t easy to find from the main menu.

Product Management Process

Adding products to your multichannel selling solution is easy but has some unique steps. The first step seems simple, but you’ll find more features after saving the basic info. This can confuse new users who want to see everything right away.

Managing categories in the cart.com integration offers lots of customization options. While this is great for experienced users, beginners might find it too much without help.

Learning Curve for New Users

AmeriCommerce has a big learning curve for newcomers. Users often need to look up answers online or in the knowledge base. It takes time and effort to fully understand and use the platform.

Payment Processing and Checkout

Payment processing is key for any ecommerce platform solutions. The AmeriCommerce online store builder offers a secure and flexible payment system. Knowing the payment options and costs helps businesses manage their web store management better.

AmeriCommerce Payments Gateway

The platform has its own payment solution, AmeriCommerce Payments, based on WePay technology. It works well with the digital commerce toolkit, so you don’t need to set up third-party services. The cost for standard transactions is 2.9% plus 30 cents. Premium plans get a better rate of 2.3% plus 30 cents, which is great for big sellers.

Supported Payment Processors

This online retail technology also supports over 50 payment processors. Some well-known ones are:

  • Stripe
  • Square
  • Authorize.Net
  • PayPal Express Checkout
  • Amazon Pay

To use these, you need to install them manually through the app store. You’ll also have to set up separate accounts and go through verification for each one.

Split Payment Functionality

The Cart.com software integration has a cool feature: split payments. Customers can use different payment methods for one order, like credit cards, points, and gift cards. This makes shopping more flexible and can help sell more.

Transaction Fees and Rates

Each store uses one main payment gateway, but you can also use purchase orders. The fees for transactions depend on the processor and your plan. Choosing wisely is important for making money.

Pricing Plans and Value Analysis

AmeriCommerce has a pricing model for businesses of all sizes. Each tier gives access to the full online retail solution suite. This means even small users get to use powerful features without limits.

The platform has five different plans:

Plan Name Monthly Cost Product Limit Monthly Traffic Storage Space
Steel $24.95 100 products 2GB 250MB
Bronze $39.00 500 products 3GB 1GB
Silver $99.00 5,000 products 15GB 1GB
Gold $149.00 10,000 products 25GB 2GB
Platinum $299.00 Unlimited products 50GB 5GB

All plans come with unlimited features, staff accounts, and over 100 integrations. The cart.com merchant services have no extra fees for transactions. Each tier also offers free shared SSL certificates, REST API access, and free templates.

For big businesses needing enterprise ecommerce systems, there are custom plans. These plans offer priority service and lower payment processing rates. The cart.com shopping cart supports multiple stores for $39 a month per store. This makes it great for brands with many omnichannel retail solutions.

This pricing makes AmeriCommerce a strong choice in the market. It offers great value for businesses of all sizes.

B2B and Wholesale Capabilities

AmeriCommerce is a top-notch b2b ecommerce software for complex wholesale needs. It turns basic online retail into a full solution for both retail and wholesale. It has advanced tools for customer groups and pricing, letting companies manage many sales channels from one place.

Customer Type Segmentation

The platform lets businesses set up special customer groups with their own prices. Retail customers see regular prices, while wholesale buyers get their special rates. This multichannel commerce way helps companies reach different markets without using different systems.

Wholesale Pricing Management

AmeriCommerce offers detailed pricing for enterprise ecommerce. It supports tiered pricing, where buying more gets you discounts. Companies can have different catalogs, shipping rules, and discounts for each group.

Pricing Feature Retail Customers Wholesale Buyers
Price Display Standard MSRP Negotiated Rates
Minimum Orders No Minimum $500+ Required
Volume Discounts 5% at 10+ units 15-30% Tiered
Payment Terms Immediate Net 30/60 Available

Quote System Features

The b2b e-commerce quote system makes buying easier. Sales teams can make quotes that expire and offer VIP discounts. It also lets teams add private notes and handle special orders not in the main catalog. This makes AmeriCommerce great for businesses needing custom pricing and special orders.

Marketing and SEO Tools

AmeriCommerce gives online stores powerful tools for marketing and SEO. These tools are key for growing a business in today’s digital world. The platform has features that help merchants get more visibility and engage customers better.

The SEO toolkit lets merchants control their website’s details. They can change page titles, meta descriptions, and HTML tags for products, categories, and pages. This makes it easier for search engines to find their site while keeping their brand consistent.

Marketing automation is a big plus. The platform’s workflow rule engine helps with:

  • Dynamic discounts for different customer groups
  • Automated emails for customers who left items in their cart
  • Series of emails to keep customers coming back
  • Special prices for certain visitors
Marketing Feature Capability Business Impact
Email Campaigns Automated drip series and triggers Increased customer lifetime value
Discount Systems Rule-based pricing and coupons Higher conversion rates
Content Marketing Blog with embedded products Improved organic traffic
Customer Rewards Points and loyalty programs Enhanced repeat purchases

The platform also offers tools for promotions. Merchants can make gift certificates, use banners, and manage coupons easily. These tools work with inventory systems to keep promotions accurate everywhere.

Security and Compliance

Security is key for any online retail software that handles sensitive data and financial transactions. AmeriCommerce focuses on many layers of protection. This includes advanced encryption, strict compliance, and strong defense systems.

SSL Certificates and Encryption

AmeriCommerce uses 128-bit SSL encryption from trusted sources like GeoTrust and Verisign. Every plan comes with free shared SSL certificates, saving merchants money. Customer data is encrypted with military-grade AES, keeping it safe even when not in use.

The platform also encrypts all MySQL databases and web services. This means every part of the ecommerce system is secure. From product catalogs to customer records, everything is protected.

PCI Compliance Standards

PCI compliance is vital for ecommerce sites that handle credit card payments. AmeriCommerce meets all PCI compliance requirements. This lets merchants focus on their business without worrying about compliance.

DDOS Protection Features

Distributed denial-of-service attacks can harm online stores, causing lost sales and damage to reputation. AmeriCommerce uses Cisco firewalls to protect against these attacks. The platform also separates customer databases from web servers with extra firewall layers.

This setup supports the platform’s 99.99% uptime guarantee. It ensures stores are always available to customers.

Integration Capabilities and App Store

AmeriCommerce offers key connections for growing your b2b ecommerce site. It supports over 100 integrations with top business tools. This helps merchants improve their website shopping cart.

Available Integrations

The platform works well with big names like PayPal and Stripe. It also connects with QuickBooks and MailChimp. For shipping, it integrates with ShipStation and Shipping Easy.

TaxCloud makes tax calculations easy. Affirm helps with financing. It also supports Facebook Apps and shopping engines like Bing Shopping.

Merchants can sell on WordPress blogs too. This lets them reach more customers through different channels.

Third-Party App Selection

The AmeriCommerce app store has 95 add-ons. Each app is checked for compatibility. Creating an account is needed for many apps, but it keeps things secure.

API Access and Customization

All plans offer REST API access. This lets developers make custom integrations. It’s great for unique business needs.

The API supports many programming languages. This makes it easy for tech teams to develop. Zapier integration also makes connecting with other apps simple.

Customer Support and Resources

AmeriCommerce offers great support to help businesses use their e-commerce website builder to the fullest. You can reach out through phone at 800-936-9006, support tickets, or live chat. Live chat is available Monday to Friday, 9 AM to 6 PM CST.

For those needing help anytime, AmeriCommerce has 24/7 support for a fee. This lets businesses pick the support level that fits their needs and budget.

The knowledge base is a great place to find answers on your own. It includes:

  • Video tutorials on setting up and managing your store
  • Step-by-step guides for payment processing
  • Articles to help with common problems
  • API documentation for developers
  • Options to suggest new features

The documentation covers important topics like getting started, managing products, taxes, shipping, and more. It’s a big help for users to learn the business management software on their own.

New users get a welcome guide to help them set up quickly. It guides you through the key steps to start your online store fast.

AmeriCommerce has a community forum, but it’s not very active. For better help, use phone, email, or live chat. After the cart.com acquisition, support has kept getting better for all customers.

Performance and Reliability

The americommerce website builder offers reliable performance for growing online businesses. It keeps uptime high and scales with businesses of all sizes. This makes it easy for merchants to see if cart.com business tools fit their needs.

Server Uptime Statistics

AmeriCommerce boasts a 99.99% server uptime rate. This means your online store is always open for customers. The platform works on any internet connection and web browser. It also tracks sales and inventory in real-time without any downtime.

Traffic Handling Capacity

The platform can handle from 100 to 100,000 daily visitors. It adds more servers as traffic grows. Each plan comes with a certain amount of bandwidth:

  • Steel Plan: 2GB monthly traffic
  • Bronze Plan: 10GB monthly traffic
  • Silver Plan: 25GB monthly traffic
  • Platinum Plan: 50GB monthly traffic

If you go over these limits, you’ll face extra fees. Some competitors offer unlimited bandwidth.

Storage Limitations by Plan

Storage is based on the plan you choose. The lowest plan starts at 250MB, and the highest at 5GB. If you have a lot of products or media, you might need to manage your storage carefully. Extra storage costs more than the monthly fee.

AmeriCommerce Alternatives Comparison

When looking at enterprise ecommerce software, AmeriCommerce stands out against other platforms. Each has its own strengths and weaknesses for managing multiple stores. They also have different pricing and support levels to meet various business needs.

AmeriCommerce vs Shopify

Shopify Plus costs $2,000 a month, much more than AmeriCommerce. Shopify Plus offers unlimited bandwidth and 24/7 support. But, AmeriCommerce is more affordable for managing multiple stores.

AmeriCommerce has limits on traffic and storage, unlike Shopify Plus.

AmeriCommerce vs BigCommerce

BigCommerce was named top ecommerce software in 2020. It offers plans from $29.95 to $299.95 a month. It has unlimited products, bandwidth, and 24/7 support.

BigCommerce has sales limits by tier, which might affect growing businesses. Both platforms are great for b2b ecommerce and offer website customization.

AmeriCommerce vs Shift4Shop

Shift4Shop has a free plan if you use their payment processor. It offers unlimited bandwidth, storage, and support. But, it has payment gateway issues and revenue limits on paid plans.

AmeriCommerce has better payment processing and a customizable checkout system. It costs more at first.

Platform Starting Price Omnichannel Selling Support
AmeriCommerce $24.95/month Yes Business hours
Shopify Plus $2,000/month Yes 24/7
BigCommerce $29.95/month Yes 24/7
Shift4Shop Free with processor Yes 24/7

Pros and Cons Summary

AmeriCommerce is a top-notch digital commerce solution with both strong points and areas for improvement. Knowing these details helps businesses see if it fits their needs and goals.

Advantages Disadvantages
Multi-store management from single dashboard Limited business hours support (no 24/7 availability)
Advanced B2B and wholesale capabilities No dedicated mobile app for store management
65 free modern responsive themes Traffic and storage caps with overage fees
Built-in rewards programs and marketing tools Product limitations on entry-level plans
Headless commerce functionality Limited payment gateway selection
Multi-vendor marketplace support Only 95 third-party apps available
No transaction fees beyond payment processing Steeper learning curve than competitors

The cart.com ecommerce solution is great for big B2B businesses needing advanced multichannel selling software. It has top-notch inventory management and customer tools. Plus, it offers great value with no hidden fees.

But, it might not be perfect for those wanting lots of third-party integrations or 24/7 support. The cart.com online store needs some tech know-how, which might not be easy for newbies. Also, the lower plans have limits that could slow down growing businesses, so picking the right plan is key for good e-commerce management.

Conclusion

AmeriCommerce stands out as a top choice for managing big business operations. It’s great for companies with many stores or marketplaces. Cart.com pricing starts at $24.95 a month and goes up to $299, giving businesses access to expensive features for less.

It’s best for those needing wholesale options and headless commerce. Its dashboard makes it easy to handle different sales channels. The B2B features help with customer groups and pricing, perfect for manufacturers and distributors moving online.

But, there are things to consider. Lower tiers have limited support hours and storage. The interface might take time to get used to, slowing down setup for new teams. Businesses growing fast should watch out for traffic limits and plan for upgrades.

AmeriCommerce is ideal for growing businesses looking to expand online. It offers advanced features for B2B sales, multi-vendor setups, and central management. While it might be too much for simple stores, it’s a great choice for those looking to grow in the competitive ecommerce world.

FAQ

How much does AmeriCommerce cost per month?

AmeriCommerce pricing starts at .95/month for the Steel plan. It goes up to 9/month for the Platinum plan. Each plan has different product limits, traffic allowances, and storage capacities.Additional stores cost /month each. Enterprise custom plans are available with negotiated pricing.

Does AmeriCommerce offer a free trial?

Yes, AmeriCommerce offers a 14-day free trial. You get access to all platform features. No credit card is needed to start the trial.This gives merchants a chance to test the ecommerce platform before committing to a paid plan.

Is AmeriCommerce suitable for B2B ecommerce?

AmeriCommerce is great for B2B ecommerce. It has strong wholesale features like custom customer types and tier-based pricing. It also has private catalogs and quote systems with automatic expiry dates.The platform supports complex enterprise ecommerce needs. It’s good for businesses serving both retail and wholesale customers.

What payment gateways does AmeriCommerce support?

AmeriCommerce supports over 50 payment gateways. This includes AmeriCommerce Payments (based on WePay), PayPal, Stripe, and major processors. It has unique split payment functionality.Transaction fees for AmeriCommerce Payments start at 2.9% plus 30 cents.

Can I manage multiple stores with AmeriCommerce?

Yes, managing multiple stores is a key feature of AmeriCommerce. You can manage unlimited stores from one dashboard for per additional store per month. Each store has its own rules for pricing, shipping, emails, and discounts.They share the same inventory management system.

Does AmeriCommerce include hosting?

Yes, AmeriCommerce is a fully hosted ecommerce solution. All plans include hosting with a 99.99% uptime guarantee. Each plan has specific traffic and storage limits.These range from 2GB to 50GB traffic and 250MB to 5GB storage depending on your tier.

What kind of customer support does AmeriCommerce provide?

AmeriCommerce offers phone support (800-936-9006), support tickets, and live chat during business hours. Premium 24/7 support is available at an extra cost.The platform also has an extensive knowledge base with videos, guides, and API documentation.

How does AmeriCommerce compare to Shopify?

AmeriCommerce and Shopify have different features. AmeriCommerce is more affordable for multi-store management and has better B2B features. Shopify offers 24/7 support and unlimited bandwidth.AmeriCommerce starts at .95/month, while Shopify Plus costs ,000/month for enterprise features. AmeriCommerce is more cost-effective for multichannel selling operations.

Does AmeriCommerce work with marketplaces like Amazon and eBay?

Yes, AmeriCommerce supports selling on major marketplaces like eBay, Amazon, Google Shopping, Facebook, Bing, and Rakuten. It has headless commerce capabilities for selling on blogs, social networks, and digital channels.It also has centralized inventory management.

What security features does AmeriCommerce include?

AmeriCommerce uses 128-bit SSL encryption and maintains PCI compliance standards. It includes free shared SSL certificates with all plans. It also has military-grade AES encryption for customer data and enterprise-quality Cisco firewalls.It offers DDOS protection and separates customer databases from web servers.

Can I customize my AmeriCommerce store design?

Yes, AmeriCommerce offers 65 free themes with mobile-ready designs. It provides complete HTML and CSS editor access for advanced customization. It has drag-and-drop functionality for basic changes and allows full backend code control.This makes it highly flexible for website customization compared to other hosted solutions.

What are the main limitations of AmeriCommerce?

Key limitations include no 24/7 support on standard plans. There’s no mobile app, and there are traffic and storage caps with overage fees. Lower tiers have product limits (100-10,000 products).There are only 95 third-party apps compared to thousands on competing platforms. The interface can be complex, making it challenging for novice users.

Is AmeriCommerce suitable for small businesses?

While AmeriCommerce is available for small businesses starting at .95/month, it’s better for growing businesses. Small businesses might find the interface overwhelming and the limited support hours challenging.The platform excels for businesses needing multi-store functionality or B2B capabilities.

Does AmeriCommerce charge transaction fees?

AmeriCommerce does not charge additional transaction fees beyond standard payment processing rates. When using AmeriCommerce Payments, fees are 2.9% plus 30 cents per transaction. Lower rates are available on higher-tier plans.This is different from some competitors that add platform transaction fees on top of payment processing costs.

What marketing tools does AmeriCommerce include?

AmeriCommerce offers digital storefront management tools like drip series email marketing and customer rewards programs. It has blog tools with embedded products, abandoned cart recovery, discount systems, coupon creation, on-site banners, and gift certificates.The platform also includes automated workflow rules for targeted marketing campaigns.
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