We put these VPNs to the test to find out which is the best!
PureVPN does not ensure blazing speeds, but it still avoids lagging and causing buffering during streaming, which is sometimes more than enough for basic users. Tiger VPN is a bit faster most of the time, which pairs well with its own unblocking abilities.
| VPN vendor |
|
|
|---|---|---|
| Download speed reduction | 40% (UK) | 44% (UK) |
| Upload speed reduction | 37% (FRA) | 61% (FRA) |
| Ping time to google.com | 41ms | 375ms |
| Average time to connect (sec.) | 11ms | 24ms |
| Unblock successful for |
|
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| Visit Site | Visit Site |
Speed determines how fast content uploads, so if you’re torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.
With 750+ servers in over 140 different countries, PureVPN has one of the wider VPN networks available. Tiger VPN has over 300 servers in 43 countries, so there is some leeway there for different regional choices as well.
| VPN vendor |
|
|
|---|---|---|
| Server Locations | 180 | 42 |
| Server Countries | 141 | 42 |
| IP Addresses | 750 | 42 |
| Dynamic Server Switching | ||
| Visit Site | Visit Site |
The ratio of servers to countries is an important factor to look at when choosing a VPN. Only paying attention to location or number of servers can get you in trouble. More servers generally means faster speeds, but if VPN X has a few more servers than VPN Y but twice as many users, VPN X will typically have slower speeds. Ideally, you want a VPN that has a lot of servers in every location. This way you won’t have to worry that server/country that you want will be overburdened and running slow
The response time for Tiger VPN’s customer support network is behind where it should be, which is unfavorable considering email is the primary means outside of a 10 hour live chat window each day. Their FAQ section is helpful though. PureVPN offers 24/7 live chat support, fast email response times, and a large knowledge base on their website.
| VPN vendor |
|
|
|---|---|---|
| Email Response Time | 7 | 3 |
| 24/7 Support | ||
| Live Chat | ||
| Knowledge Base | ||
| Video Tutorials | ||
| Visit Site | Visit Site |
We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.
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